Last updated: May 2026
Our promise
If a jar arrives damaged, or you're genuinely unhappy with your purchase, contact us within 7 days of delivery. We'll arrange a replacement or a full refund.
How to start a return
Email us at care@ghreetam.com with your order number and, if possible, a photo. We'll take it from there — usually within one working day.
Food safety
For everyone's safety, we can only accept returns of unopened jars unless the product was damaged or defective on arrival. Opened jars that are defective are always covered.
Refund timeline
Approved refunds are processed to your original payment method within 5–7 business days.